If you have a Guardians subscription and wish to update it—whether to cancel, change your tier, or make other adjustments—the process varies depending on how you purchased your subscription.
📱 For In-App Guardians
If you purchased your Guardians subscription through the app, you will need to manage any changes directly within the App Store or Google Play Store on your device. Follow these steps:
- Open the App Store: Launch the App Store on your device (App Store for iOS or Google Play Store for Android).
- Go to Your Subscriptions: Navigate to your account settings and find the subscriptions section.
- Select Your Subscription: Locate your Guardians subscription and choose the option to change or cancel it.
- Follow the Prompts: Complete the process as directed by the app store.
💻 For Website Guardians
If you purchased your subscription via the Finch website, please reach out to our support team to make any updates. Here’s how:
- Email the Support Team: Send an email to guardians@befinch.com.
- Specify Your Request: Include your request to change or cancel your subscription in the email.
- Wait for Confirmation: Our team will process your request and confirm once it is completed.