Check below for any current outages or widespread bugs. If it's listed below, our team is currently working to get a fix out for it!
Last updated: Feb 11:30 pm PT / 2:30 pm ET
🔔 Known widespread bugs:
Wonderland Resizing Causes App Crashes for Some Users
- If your app is experiencing significant performance issues or is crashing it may be due to Birb resizing from the current Wonderland event. We are still investigating the root cause but we have released a hotfix with a workaround to help affected users:
- First make sure you are on app version
v3.73.124+1349or later. - Next ensure the Finch app is fully closed (e.g. it is not running in the background).
- Finally open the app by tapping on this link on your phone: https://finch.go.link/goZS4?adj_label=qLsMs
- You can verify the hotfix worked by navigating to Settings → Preferences and checking that “Disable bird size changes” is enabled.
| Product Area | Status |
|---|---|
| Android apps | ✅ |
| iOS apps | ✅ |
| Goals | ✅ |
| Reflections | ✅ |
| Calendar | ✅ |
| Tree Town | ✅ |
| Good Vibes | ✅ |
| Shops | ✅ |
| Micropets | ✅ |
| Seasonal Events | ✅ |
| Quests | ✅ |
| Cloud Backups | ✅ |
| Finch Plus | ✅ |
| Invites | ✅ |
| Notifications | ✅ |
✅ No Issues
🛠️ Maintenance
⚠️ Incident
⛔ Outage
💬 What if I don't see the bug/issue I'm experiencing here?
- Check out this article on troubleshooting steps.
- If you're still experiencing issues, reach out to our team at support@befinch.com!