Check below for any current outages or widespread bugs. If it's listed below, our team is currently working to get a fix out for it!
Last updated: June 5 9:00 am PT / 12:00 pm ET
Missing Streak Screen
Our team is aware of an issue that caused the streak screen/ streak repairs to not be available. We are currently investigating this issue and hope to have a fix available in the next app update, v3.73.173(1475). Most streaks should be unaffected.
Our dev team has built a fix that should be available tonight (June 5) for Android users, and early tomorrow for iOS users (June 6). Please look out for v3.73.173(+1475) In this fix, any users who needed to use a streak repair today will automatically have their streak fixed.
Thank you so much for your patience in the meantime.
June Seasonal Event Unavailable
A fix is now available for all users. To get access to the June seasonal event, please update to the latest app version (v3.73.171+1471) via the App Store or Google Play Store.
If the update isn't showing yet, try checking the store directly as auto-updates can sometimes be slightly delayed.
Downloading Assets Page
Some users may be experiencing an issue with downloading assets to the app. We recommend trying these troubleshooting steps:
• Make sure your internet connection is stable and working properly
• Close the app completely
• Turn on airplane mode
• Reopen the app while still in airplane mode
• Once you're in, turn airplane mode off and continue using the app
| Product Area | Status |
|---|---|
| Android apps | ✅ |
| iOS apps | ✅ |
| Goals | ✅ |
| Reflections | ✅ |
| Calendar | ✅ |
| Tree Town | ✅ |
| Good Vibes | ✅ |
| Shops | ✅ |
| Micropets | ✅ |
| Seasonal Events | ✅ |
| Quests | ✅ |
| Cloud Backups | ✅ |
| Finch Plus | ✅ |
| Invites | ✅ |
| Notifications | ✅ |
✅ No Issues
🛠️ Maintenance
⚠️ Incident
⛔ Outage
💬 What if I don't see the bug/issue I'm experiencing here?
- Check out this article on troubleshooting steps.
- If you're still experiencing issues, reach out to our team at support@befinch.com!